Netapp swapping failed disk: Difference between revisions
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Depending on who your support is with you may need to gather and submit logs with all the info required for them to be able to issue the disk, to do this run the commands below: | Depending on who your support is with you may need to gather and submit logs with all the info required for them to be able to issue the disk, to do this run the commands below: | ||
<pre>run -node netapp01 -command sysconfig - | <pre>run -node netapp01 -command sysconfig -A</pre> | ||
Copy and paste the results in to a txt file and call it something like sysconfig-a-results.txt | Copy and paste the results in to a txt file and call it something like sysconfig-a-results.txt | ||
Copy and | Now run the below command: | ||
<pre>system controller fru show-manufacturing-info</pre> | |||
Copy and paste the results in to a txt file and call it something like sysconfig-m-results.txt | |||
You may be asked for these by NetApp or whoever your support is with before they will process a disk replacement. | You may be asked for these by NetApp or whoever your support is with before they will process a disk replacement. | ||
=Replacing the disk= | =Replacing the disk= | ||
Run the following command to list the disk ID and it's owner: | |||
<pre>storage disk show –container-type broken</pre> | |||
Remove the failed disk and wait for 1 minute then insert the new replacement disk. | |||
Run the following command to list the replaced disk: | |||
<pre>storage disk show –container-type unassigned</pre> | |||
Run the following command to assign the replacement disk (replace <ID> with the disk ID obtained from the first command): | |||
<pre>storage disk assign –disk <ID> –owner netapp01</pre> | |||
You can then run the below to check the status of the replacement disk (replace <ID> with the disk ID obtained from the first command): | |||
<pre>storage disk show <ID></pre> | |||
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[[Category:storage]] | [[Category:storage]] | ||
[[Category:san]] | [[Category:san]] | ||
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Latest revision as of 09:05, 20 March 2022
Finding which node has the failed disk
Run the below command to find the failed disk, which node and owner it belongs to:
disk show -container-type broken
Gathering and submitting logs
Depending on who your support is with you may need to gather and submit logs with all the info required for them to be able to issue the disk, to do this run the commands below:
run -node netapp01 -command sysconfig -A
Copy and paste the results in to a txt file and call it something like sysconfig-a-results.txt
Now run the below command:
system controller fru show-manufacturing-info
Copy and paste the results in to a txt file and call it something like sysconfig-m-results.txt
You may be asked for these by NetApp or whoever your support is with before they will process a disk replacement.
Replacing the disk
Run the following command to list the disk ID and it's owner:
storage disk show –container-type broken
Remove the failed disk and wait for 1 minute then insert the new replacement disk.
Run the following command to list the replaced disk:
storage disk show –container-type unassigned
Run the following command to assign the replacement disk (replace <ID> with the disk ID obtained from the first command):
storage disk assign –disk <ID> –owner netapp01
You can then run the below to check the status of the replacement disk (replace <ID> with the disk ID obtained from the first command):
storage disk show <ID>
<comments />